magicolor 2300 DLUser’s Guide ®1800687-001B
Utilities and Documentation CD-ROM2Utilities and Documentation CD-ROMDrivers and UtilitiesDriversUtilitiesDrivers/Location Use/BenefitPrinter Driver
Solving Other Problems92Booklet Left and Right Binding output is incorrect.Both the driver and the application have been set for collation.For Bookle
Solving Other Problems 93You hear unusual noises.The printer is not level.Put the printer on a flat, hard, level surface not to exceed ±1° slant in an
Solving Problems with Printing Quality94Solving Problems with Printing QualitySymptom Cause SolutionNothing is printed, or there are blank spots on t
Solving Problems with Printing Quality 95Entire sheet is printed in black or color.One or more of the toner cartridges are defective.Remove the toner
Solving Problems with Printing Quality96Image is blurred; background is lightly stained; there is insufficient gloss of the printed image.One or more
Solving Problems with Printing Quality 97There is insufficient fusing or the image comes off when rubbed.The media is moist from humidity.Remove the m
Solving Problems with Printing Quality98There are toner smudges on the back side of the page (whether or not it has been duplexed).The paper transpor
Solving Problems with Printing Quality 99Lateral lines or bands appear on image.The printer is not on a level enough surface.Level the printer (not ex
Solving Problems with Printing Quality100If the problem is not resolved, even after all of the above have been performed, contact Technical Support w
Status, Error, and Service Messages 101Status, Error, and Service MessagesStatus, error, and service messages are displayed in the control panel messa
Installing the Printer Drivers and Software 3Installing the Printer Drivers and SoftwareSystem Requirements!PC with a clock speed of 200 MHz or more (
Status, Error, and Service Messages102Error MessagesThis message... means... do this...NO TONER UNIT X The COLOR toner cartridge is not installed pro
Status, Error, and Service Messages 103MEDIA JAMDUPLEX UPPERMedia has jammed in the duplex unit.Locate and remove the jam.MEDIA JAMEXITMedia has jamme
Status, Error, and Service Messages104PRINTER COVEROPENPrinter’s front door is open and must be closed.Close the front door.PUT X IN TRAY Y SIZE Put
Status, Error, and Service Messages 105WASTE TONER BOXFULLThe waste toner in the waste toner bottle is full.Prepare a new OPC drum cartridge, and then
Status, Error, and Service Messages106Service MessagesA service message sometimes occurs as a result of an unusual combination of events, not because
Additional Assistance 107Additional AssistanceIf you’ve followed all of the instructions in this guide and still have problems you can’t solve, check
9InstallingAccessories
Introduction110IntroductionAttentionIt’s very important to protect the printer controller board and any associated daughterboard or module from elect
Antistatic Protection 111Antistatic Protection AttentionIt’s very important to protect the printer controller board and any associated daughterboard o
Windows4Windows1Insert the magicolor 2300 DL Utilities and Documentation CD-ROM in your PC’s CD-ROM drive. The CD-ROM installer program starts automa
Dual In-Line Memory Module (DIMM)112If a certain resolution is chosen and enough memory is not installed in the printer, the file is printed using th
Dual In-Line Memory Module (DIMM) 113Installing a DIMMAttentionIt’s very important to protect the printer controller board and any associated circuit
Dual In-Line Memory Module (DIMM)1144Next, remove a DIMM that’s installed in your printer.aUsing both thumbs, pull the latches (one on each side of t
Duplex Option 11510Print a configuration page (Menu/Special Pages/Print Config Page menu) from the printer controller and verify that the total size o
Duplex Option116Installing the Duplex Option1Turn off the printer, and unplug the power cord and interface cable.2Remove the cover from the right sid
Duplex Option 1175Attach the duplex option to the printer.aHook the two tabs at the bottom of the duplex option onto the notches on the right side of
Duplex Option1186Attach the support wire for the duplex option to the printer.aPull the right-side door release lever, and open the right-side door.I
Optional Lower Feeder Unit and Tray 2 119Optional Lower Feeder Unit and Tray 2The optional lower feeder unit under the printer increases your printer&
Optional Lower Feeder Unit and Tray 21202Remove the media support from Tray 1.Lift the support slightly and snap it gently out of the printer.3Remove
Optional Lower Feeder Unit and Tray 2 1217Align the positioning pins on the lower feeder unit with the holes in the bottom of the printer to stack the
Selecting Driver Options/Defaults 5Selecting Driver Options/DefaultsBefore you start working with your printer, you are advised to verify/change the d
Optional Lower Feeder Unit and Tray 212210Close the right-side doors.AttentionIf the lower feeder unit is installed, the right-side door of the print
10Repacking thePrinter
Storing the Printer124AttentionFailure to follow these instructions could result in voiding your warranty.Storing the PrinterUnplug the printer when
Repacking the Printer 125Repacking the PrinterAttentionFailure to follow these instructions could result in voiding your warranty.If you need to reloc
Repacking the Printer126What’s Involved?Repacking your printer for shipment involves the following steps. Each is described in more detail in the fol
Repacking the Printer 127B. Remove the Media and the Tray 1 Media Support1Remove the media. Place it in its original packaging and store in a cool, da
Repacking the Printer1283Unhook the support wire.4Close the right-side door.5Open the duplex option’s cover and loosen the two thumbscrews until the
Repacking the Printer 1292Remove the brackets (two at the front and one at the back) used to attach the lower feeder unit to the printer.3Slide the tr
Repacking the Printer130D. Remove the Waste Toner Bottle, Plug the Openings, and Dispose of It According to Your Local Regulations1Open the printer’s
Repacking the Printer 1312Grasp the release lever on the OPC drum cartridge, and then pull the cartridge straight out about 6 inches (152 mm).Attentio
Selecting Driver Options/Defaults65Select the Device Options Setting tab.6Select an option (one at a time) and click Add. The option moves to the Ins
Repacking the Printer132F. Remove the Transfer Belt1With the front door open and transfer belt release lever at its top (11 o’clock) position, unscre
Repacking the Printer 133G. Repack the Printer for ShipmentUse your own original packaging or order MINOLTA-QMS 2300 DLReplacement Packaging Kit 26007
Repacking the Printer1342Place the lower cushions into the shipping carton.3Place the printer’s plastic bag over the printer.4Pack the printer for sh
Reinstalling the Printer 1352Place the OPC drum and transfer belt unit (in their protective bags) inthe appropriate position in the box supplied in th
Reinstalling the Printer136Reinstalling a Transfer Belt Unit1With the front door open, remove the transfer belt unit from its protective bag and rein
ATechnicalSpecifications
Requirements138RequirementsSpace RequirementsThe illustration below shows the amount of space required for operating the printer, replacing supplies,
Requirements 139Side ViewPrinter with Accessories Side ViewIf you have added the optional lower feeder unit, the printer’s height will increase by app
Requirements140Location Requirements!On a surface capable of supporting the printer, accessories, consumables, and media."#A surface can be test
Interface Panel 141WARNING!Obstructing the ventilation grilles could present a fire hazard. !Do not tilt the printer more than 1° when moving it.!If t
Uninstalling the Printer Driver 7Uninstalling the Printer Driver This section describes how to uninstall the magicolor 2300 DL Printer Driver if neces
Interface Panel142Power RequirementsWARNING!Connect the power plug to an outlet with the same rated voltage as the printer. No other devices should b
Interface Panel 143ENERGY STAR Compliance The magicolor 2300 DL basic configuration is compliant with US Environmental Protection Agency (EPA) ENERGY
Engine and Controller Specifications144Engine and Controller SpecificationsEnginePrint Speed—SimplexThe following table defines the maximum print spe
Engine and Controller Specifications 145GeneralController Printer typeDesktop, non-impact, color printerPrint method Scanner: Semiconductor laser wit
Engine and Controller Specifications146ElectricalVoltage and PowerCurrent RAM Type: PC-100- or PC-133-Compliant SDRAM DIMMsBase system RAM: 32 MBTota
Engine and Controller Specifications 147Environmental Acoustic noise data Printing: Less than 54 dB (A)Standby: Less than 39 dB (A) Noise Declaration
Engine and Controller Specifications148Hazardous Chemical Substance Reporting Physical Material Safety Data Sheets (MSDS) Title 29 CFR Ch. XVII, Part
Consumable Life Expectancies 149Consumable Life Expectancies The stated life expectancy of each consumable is based on printing under specific operati
Consumable Life Expectancies150Contact your local vendor or www.minolta-qms.com for purchase information, parts numbers, and pricing. To order approv
Regulatory Compliance 151Regulatory Compliance CE Marking (Declaration of Conformity) For European UsersThis product complies with the following EU di
Safety Information152Safety InformationProduct SafetyUL (USA)cUL (Canada)International (EU)ChinaUL 60950CAN/CSA C22.2 60950EU Directive 73/23/EEC,EN
Safety Information 153This printer is a page printer which operates by means of a laser. There is no possibility of danger from the laser, provided th
Safety Information154Laser Safety Label—CDRH Requirement CAUTION: Use of controls, adjustments, or performance other than those specified in this man
Safety Information 155This section contains detailed instructions on the operation and maintenance of this machine. To achieve optimum utility of this
Safety Information156Warning and Precaution SymbolsMeaning of SymbolsIgnoring this warning could cause serious injury or even death.Ignoring this cau
Safety Information 157• Do not modify this product, as a fire, electrical shock, or breakdown could result. If the product employs a laser, the laser
Safety Information158• Do not use flammable sprays, liquids, or gases near this product, as a fire could result.• Do not leave a toner cartridge or O
Working Safely with Your Laser Printer 159Working Safely with Your Laser PrinterWARNING!Working improperly with the printer can result in health hazar
Working Safely with Your Laser Printer160Printer BodyDo This...Perform only the procedures that are described in this manual. Using the machine impro
Index161AAccessoriesDIMMs 111Dual In-Line Memory Modules (DIMMs) 110Additional memory 111Advanced printing featuresMemory 111AIDC 35, 51, 92, 95, 100A
2Using Media
Index162DuplexAutoduplex 25Manual duplexing 24EElectrostatic discharge 111ENERGY Star 143Envelopes 14Environmental requirements 147Error messages 101E
Index163SServiceMessages 102Service messages 101SpecificationsConsumables 149Controller 145CPU 145CrownNet Ethernet 145Emulations 145Environmental 147
Introduction10IntroductionThis chapter provides information on handling, selecting, loading, and storing media. !All media is fed short edge first, f
Media Specifications 11Media SpecificationsWhat types and sizes of media can I load? Media Media Size Tray* Duplex Mode Weight Inches MillimetersA4 8
Thank YouThank you for purchasing a MINOLTA-QMS printer.TrademarksThe following are registered trademarks of MINOLTA-QMS, Inc.: QMS, the MINOLTA-QMS l
Media Types12Media TypesBefore purchasing a large quantity of special media, do a trial printing with the same media and check print quality. Check o
Media Types 13!Cold-water-transfer paper!Pressure sensitive!Designed specifically for inkjet printers (superfine paper, glossy paper, glossy film, pos
Media Types14Do not use thick stock that is!Mixed with any other media in the media trays (as this will cause printer jamming)Envelopes Print on the
Media Types 15!Transparent windows!Too rough of a surface!Material that will melt, vaporize, offset discolor, or emit dangerous fumes!Been presealedLa
Media Types16!Are precut or perforatedLetterhead and Memo Media Format letterhead or memo data within your application. Try printing your data on a p
Media Types 17Use postcards that are!Recommended for laser printersDo not use postcards that are!Coated!Designed for inkjet printers!Precut or perfora
Media Types18application. Try printing your data on a plain sheet of paper first to check placement."#If you have problems feeding 50 sheets, tr
Media Types 19Color printing starts 0.157" (4 mm) from the top of the page and extends as far as 13.4" (341.6 mm). Monochrome printing start
Loading Media20Loading Media How do I load media?Take off the top and bottom sheets of a ream of paper. Holding a stack of approximately 200 sheets a
Loading Media 212Adjust the media guides to fit the appropriate media sizes.Squeeze the front media guide to open the media guides.3Load the media fac
Contents1 Software Installation ... 1Utilities and Documentation CD-ROM 2Dri
Loading Media225In the printer driver, select the appropriate media mode. Then print the job.Other MediaWhen loading media other than plain paper, se
Loading Media 23Tray 2 (Optional Lower Feeder Unit Media Tray) Depending on which tray you have purchased, letter or A4 plain paper can be printed fro
Duplexing24Make sure that the paper fits easily between the guides and the paper corners are under the left and right media- separating tabs and are
Duplexing 251In the printer driver (Setup tab), select Duplex/Booklet/Off, then double-click OK."#If you do not have a duplex option installed, t
Output Tray26Check your application to determine how to set your margins for duplex printing.1To print duplex (both sides of the sheet), load the med
Additional Assistance 27Additional AssistanceWhere can I order MINOLTA-QMS-approved media or get more information?Check www.minolta-qms.com/support (c
3Working with thePrinter
About the Control Panel30About the Control PanelThe control panel, located on the top of the printer, allows you to direct the printer’s operation. I
Cancelling Print Jobs 31Cancelling Print JobsYou can cancel one or all print jobs that are currently being processed.1While data is being processed or
ContentsiiWhat Is the Guaranteed Imageable (Printable) Area? 18Page Margins 19Loading Media 20Tray 1 (Multipurpose Tray) 20Tray 2 (Optional Lower Fe
Configuration Menu Overview32Configuration Menu OverviewIDLE/MAGICOLOR 2300DL MENU/ LANGUAGEMENU/ SPECIAL PAGESMENU/ ENGINEMENU/ NETWORKMENU/ CONSUMA
Configuration Menu Overview 33MENU/ENGINE Submenus ENGINE/CHANGE TONER SZCHANGE TONER SZCYANCHANGE TONER SZ MAGENTACHANGE TONER SZ YELLOWCYAN HIGH CAP
Selecting a Message Window Language34Selecting a Message Window LanguageWhen you receive your printer, the message window language is set to English.
Selecting a Message Window Language 35Service MenuAuto ContinueWhen set to On, the printer continues printing if the specified tray is not loaded with
Selecting a Message Window Language36Network MenuIf the printer is connected to a network, the following settings should be specified. For details ab
4Working with thePrinter Driver
Displaying Printer Driver Settings38Displaying Printer Driver Settings!"The Windows operating system also uses tabs. The General and Details tab
Displaying Printer Driver Settings 39Common Settings for All TabsSave [Easy Set]1To save the current settings, click Save... "#Multiple settings
Displaying Printer Driver Settings40Refer to the printer driver’s online help for information on all of these functions.Printer FigureClick this radi
Setup Tab 41Setup TabThis tab allows you to:!Print several pages of a document on the same print page (N-up)!Provide printouts with a watermark!Design
ContentsiiiPlain Paper 50Special Media 51Auto-Image Density Control (AIDC) 51Toner Cartridge Life 52Replacing Consumables 52Refilled Toner Cartridges
Paper Tab42Paper TabThis tab allows you to:!Select an original document size!Set up custom paper sizes!Select the output paper size!Scale (enlarge/re
Quality Tab 43Quality TabThis tab allows you to:!Switch between color and monochrome printing!Specify color matching (Images, Graphics and Text)!Speci
Device Options Setting Tab44Device Options Setting TabThis tab allows you to:!Activate the optional Tray 2 (lower feeder unit) and/or the duplex opti
5Working with theStatus Display
Working with the Status Display46Working with the Status DisplayThe Status Display displays information about the current status of the computer’s lo
Using the Status Display 47Using the Status Display!When the background of the right-hand printer graphic is green, the printer is in standby mode or
Altering the Size of the Status Display Window48Altering the Size of the Status Display Window!From the Display menu, choose Status (Reduce) to decre
6ReplacingConsumables
Consumable Life Expectancies50Consumable Life Expectancies Plain PaperThe stated life expectancy of each consumable is based on printing under specif
Consumable Life Expectancies 51Special MediaThe stated life expectancy of each consumable on page 50 is based on letter-/A4-size plain paper. If you a
ContentsivDual In-Line Memory Module (DIMM) 111Improved Performance or High Coverage 112Duplex Option 115Optional Lower Feeder Unit and Tray 2 11910
Replacing Consumables52"#The printer also pauses to do a 90-second AIDC cycle after 200 1-sided pages of a continuous print run, and a 150-secon
Replacing Consumables 53Refilled Toner CartridgesAttentionDo not use refilled toner cartridges. Any damage to the printer or quality problems caused b
Replacing Consumables54!Level during storage. Do not stand or store cartridges on their ends or turn them upside down; the toner inside the cartridge
Replacing Consumables 552Open the printer’s front door.3Insert the thumb and index finger of your hand into the two holes in the front of the toner ca
Replacing Consumables566Remove the protective cover clearly marked “Remove.” "#Each toner cartridge has a colored end that corresponds to a colo
Replacing Consumables 572Open the printer’s front door.3Remove the toner cartridge.4Remove the protective cover from the new toner cartridge and inser
Replacing Consumables58Replacing the Waste Toner Bottle When the waste toner bottle becomes full, the message WASTE TONER BOX FULL appears. The print
Replacing Consumables 595Dispose of the used waste toner bottle.WARNING!Dispose of the used waste toner bottle properly according to your local regula
Replacing Consumables60Removing the Used OPC Drum Cartridge1With the front door open and the used waste toner bottle removed (see page 58), rotate th
Replacing Consumables 61Installing the New OPC Drum CartridgeAttentionThe OPC drum is extremely sensitive to bright light and direct sunlight. Always
ContentsvMeaning of Symbols 156Working Safely with Your Laser Printer 159Index ...
Ordering Consumables624Press on the front handle of the OPC drum cartridge with one hand and hold the handle of the OPC protective cover with the oth
7Maintaining thePrinter
Maintaining the Printer64Maintaining the PrinterAttentionRead all caution and warning labels carefully, making sure to follow any instructions contai
Maintaining the Printer 65!Do not open the printer during printing.!Do not tap paper stacks on the printer.!Do not tilt, lubricate, or disassemble the
Cleaning the Printer66Cleaning the PrinterAlways test any cleaning solution (such as a mild detergent) on a small area of your printer to check the s
Cleaning the Printer 67Interior AttentionBe sure to turn off the printer and unplug the power cord before cleaning inside. Media RollersThe accumulati
Cleaning the Printer682Pull the right-side door release $, and then open the right-side door %.3While pressing down the media guide with one hand, cl
Cleaning the Printer 692Clean the feed rollers by wiping them with a soft, damp cloth that has been wrung out well.3Close the duplex option door.Tray
Cleaning the Printer705Remove the brackets (two at the front and one at the back) used to attach the lower feeder unit to the printer..WARNING!Your p
Cleaning the Printer 718Wipe the paper feed rollers with a soft, damp cloth.9Wipe the paper feed rollers inside the right door with a soft, damp cloth
Contentsvi
Cleaning the Printer7212Hold the waste toner bottle vertically, and then move the two caps from the openings onto the cap holders. Turn the caps cloc
Cleaning the Printer 732Remove the waste toner bottle."#The waste toner bottle contains waste toner. Be careful not to tilt the bottle while remo
Cleaning the Printer746Reinsert the laser lens cover.7Wipe the inside of the printer with a soft, dry cloth.8Hold the waste toner bottle vertically,
8Troubleshooting
Introduction76IntroductionThis chapter provides information to aid you in resolving printer problems you may encounter, or at least guide you to the
Preventing Media Jams 77Preventing Media JamsMake sure that...Media matches the printer specifications.Media is flat, especially on the leading edge.T
Understanding the Media Path78Understanding the Media PathUnderstanding the printer’s media path will help you locate media jams.1 Media exit 2 Outpu
Clearing Media Jams 79Clearing Media Jams To avoid damage, always remove jammed media gently, without tearing it. Any pieces of media left in the prin
Clearing Media Jams802Carefully remove the jammed media.3Fan the removed media to prevent static buildup and even up the front edges."#Do not fa
Clearing Media Jams 812Carefully remove the jammed media in the direction shown on the illustration and dispose of it.3Remove the media from Tray 2, f
1SoftwareInstallation
Clearing Media Jams82Inside the Printer Media Path Jam1Pull the right door release lever, and then carefully open the right door. If Tray 2 is instal
Clearing Media Jams 83Fuser Jams1Lift up the two fuser unit levers.When removing the jammed media, be careful not to touch the transfer belt. Touching
Clearing Media Jams84If the optional lower feeder unit is installed, close the lower-right door.The media jam message is no longer displayed in the p
Clearing Media Jams 853Open the right-side door, then close it.If the optional media feed unit is installed, close the lower-right door.The media jam
Solving Problems with Media Jams86Solving Problems with Media Jams"#Frequent jams in any area indicate that area should be checked, repaired, or
Solving Problems with Media Jams 87Media is jamming.The media is not correctly positioned in the tray.Remove the jammed media and reposition the media
Solving Problems with Media Jams88Media is jamming.Multiple sheets of transparency (OHP) media are collecting static electricity in the tray.Remove t
Solving Other Problems 89Solving Other Problems Symptom Cause SolutionPrinter power is not on.The power cord is not correctly plugged into the outlet.
Solving Other Problems90Printing takes too much time.The printer is set to a slow printing mode (for example, thick stock or transparency).It takes m
Solving Other Problems 91Printer resets or turns off frequently.The power cord is not properly connected to the AC outlet.Turn off the unit, confirm t
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