MINOLTA-QMS 2300W Guida Utente

magicolor 2300WUser’s Guide ®1800727-001A

Utilities and Documentation CD-ROM2Utilities and Documentation CD-ROMDrivers and UtilitiesDriversUtilitiesDrivers/Operating System Use/BenefitPrinter

Solving Problems with Printing Quality92There is insufficient fusing or the image comes off when rubbed.The media is moist from humidity.Remove the m

Solving Problems with Printing Quality 93There are toner smudges on the back side of the page (whether or not it has been duplexed).The paper transpor

Solving Problems with Printing Quality94Image defects.The laser lens cover is dirty.Clean the laser lens cover with a soft, dry cloth.The toner cartr

Solving Problems with Printing Quality 95If the problem is not resolved, even after all of the above have been performed, contact Technical Support wi

Status, Error, and Service Messages96Status, Error, and Service MessagesStatus, error, and service messages are displayed in the Status Display. They

Status, Error, and Service Messages 97Video Under-run The amount of data to be printed exceeds the printer's internal data transmission speed.Tur

Status, Error, and Service Messages98COLOR Toner Low The specified toner is low and should be replaced within 200 pages at 5% coverage of letter/A4 p

Status, Error, and Service Messages 99Waste Toner Box Full The waste toner in the waste toner bottle is full.Replace the waste toner bottle.Put Waste

Status, Error, and Service Messages100Service MessagesA service message sometimes occurs as a result of an unusual combination of events, not because

Additional Assistance 101Additional AssistanceIf you’ve followed all of the instructions in this guide and still have problems you can’t solve, check

Installing the Printer Drivers and Software 3Installing the Printer Drivers and SoftwareSystem Requirements!PC with a clock speed of 300 MHz or more I

9InstallingAccessories

Introduction104IntroductionAttentionUse of accessories not manufactured/supported by KONICA MINOLTA is not supported by your printer and will void yo

Duplex Option 105Installing the Duplex Option1Turn off the printer, and unplug the power cord and interface cable.2Remove the cover from the right sid

Duplex Option1065Attach the duplex option to the printer.aHook the two tabs at the bottom of the duplex option onto the notches on the right side of

Duplex Option 1076Attach the support wire for the duplex option to the printer.aPull the right-side door release lever, and open the right-side door.b

10Repacking thePrinter

Storing the Printer110AttentionThe instructions and replacement partnumbers given in this chapter are for the Americas. For locations outside the Ame

Repacking the Printer 111You can also refer to the Service & Support Guide for sources of service and support in many areas of the world. The most

Installing the Printer Drivers and Software48If the computer onto which you are installing the driver is a print server, check the Server Install che

Repacking the Printer112What’s Involved?Repacking your printer for shipment involves the following steps. Each is described in more detail in the fol

Repacking the Printer 113B. Remove the Media and the Tray 1 Media Support1Remove the media. Place it in its original packaging and store in a cool, da

Repacking the Printer1144Open the duplex option’s cover and loosen the two thumbscrews until the duplex option moves freely away from the right side

Repacking the Printer 1156Dispose of the used waste toner bottle.WARNING!Dispose of the used waste toner bottle properly according to your local regul

Repacking the Printer1163Support the bottom of the drum with your hand, then carefully pull the cartridge toward you and remove it.4Place the OPC dru

Repacking the Printer 1174Replace the packaging and tape, then close the front door.G. Repack the Printer for ShipmentUse your own original packaging

Repacking the Printer1182Place the lower cushions into the shipping carton.3Place the printer’s plastic bag over the printer.4Pack the printer for sh

Reinstalling the Printer 1192Place the OPC drum cartridge and transfer belt unit in the appropriate position in the box supplied in the repacking kit.

Reinstalling the Printer120Reinstalling a Transfer Belt Unit1With the front door open, remove the transfer belt unit from its packaging and reinsert

ATechnicalSpecifications

Installing the Printer Drivers and Software 5For a Shared Network Printer1Insert the magicolor2300W Utilities and Documentation CD-ROM in your PC’s CD

Requirements122RequirementsSpace RequirementsThe illustration below shows the amount of space required for operating the printer, replacing supplies,

Requirements 123Side ViewPrinter with Accessories Side View15.4" (390 mm)23.2" (590 mm)13.4" (340 mm)27.8" (705 mm)23.2" (590

Requirements124Location Requirements!On a surface capable of supporting the printer, accessories, consumables, and media."#A surface can be test

Interface Panel 125WARNING!Obstructing the ventilation grilles could present a fire hazard. !Do not tilt the printer more than 1° when moving it.!If t

Interface Panel126Power RequirementsWARNING!Connect the power plug to an outlet with the same rated voltage as the printer. No other devices should b

Interface Panel 127ENERGY STAR Compliance The magicolor2300W basic configuration is compliant with US Environmental Protection Agency (EPA) ENERGY STA

Engine and Controller Specifications128Engine and Controller SpecificationsEnginePrint Speed—SimplexThe following table defines the maximum print spe

Engine and Controller Specifications 129GeneralController Printer typeDesktop, non-impact, color printerPrint method Scanner: Semiconductor laser wit

Engine and Controller Specifications130ElectricalVoltage and PowerCurrent Voltage and frequencyJapan: 100 volts ±10% at 50/60 Hz ±3 HzUS: 120 volts ±

Engine and Controller Specifications 131Environmental Acoustic noise data Printing: Less than 54 dB (A)Standby: Less than 39 dB (A) Noise Declaration

Selecting Driver Options/Defaults6Selecting Driver Options/DefaultsBefore you start working with your printer, you are advised to verify and, if nece

Engine and Controller Specifications132Hazardous Chemical Substance Reporting Physical Material Safety Data Sheets (MSDS) Title 29 CFR Ch. XVII, Part

Consumable Life Expectancies 133Consumable Life Expectancies The stated life expectancy of each consumable is based on printing under specific operati

Consumable Life Expectancies134Special MediaContact your local vendor or www.konicaminolta.net/printer/ for purchase information, parts numbers, and

Regulatory Compliance 135Regulatory Compliance CE Marking (Declaration of Conformity) For European UsersThis product complies with the following EU di

Regulatory Compliance136Product Safety UL (USA)cUL (Canada)International (EU)ChinaUL 60950CAN/CSA C22.2 60950EU Directive 73/23/EEC,EN 60950 and IEC

Safety Information 137Safety InformationTonerDo not throw the toner cartridge or toner into an open flame. The hot toner may scatter and cause burns o

Safety Information138Laser Safety Label—CDRH Requirement CAUTION: Use of controls, adjustments, or performance other than those specified in this man

Safety Information 139This section contains detailed instructions on the operation and maintenance of this machine. To achieve optimum utility of this

Safety Information140Warning and Precaution SymbolsMeaning of SymbolsIgnoring this warning could cause serious injury or even death.Ignoring this cau

Safety Information 141• Do not modify this product, as a fire, electrical shock, or breakdown could result. If the product employs a laser, the laser

Selecting Driver Options/Defaults 77Click Apply."#Depending on the version of the operating system, Apply may not appear. If this is the case, co

Safety Information142• Do not use flammable sprays, liquids, or gases near this product, as a fire could result.• Do not leave a toner cartridge or O

Working Safely with Your Laser Printer 143Working Safely with Your Laser PrinterWARNING!Working improperly with the printer can result in health hazar

Working Safely with Your Laser Printer144Printer BodyDo This...Perform only the procedures that are described in this manual. Using the machine impro

Index145AAIDC 47, 86, 90, 95Auto-Image Density Control 47BBooklet Binding 86Bottle, also known as box 46Box, also known as the waste toner bottle 46CC

Index146JJams 82Media path 74Preventing 73Removing 75LLabelsContinuous printing 15Lables 15Letterhead 16Loading media 20MMargins 19MediaClearing media

Index147Status DisplayClosing 44Environment 40Using 41TTemperature requirements 131Test for levelness 124Thick paper also known as cardstock 13Toner 1

Uninstalling the Printer Driver8Uninstalling the Printer Driver This section describes how to uninstall the magicolor2300W printer driver if necessar

2Using Media

Introduction10IntroductionThis chapter provides information on handling, selecting, loading, and storing media. !All media is fed short edge first, f

Media Specifications 11Media SpecificationsWhat types and sizes of media can I load? Media Media Size Duplex Driver media TypeWeight Inches Millimete

Thank YouThank you for purchasing a KONICA MINOLTA printer.TrademarksThe KONICA MINOLTA and KONICA MINOLTA logo are trademarks or registered trademark

Media Types12Media TypesBefore purchasing a large quantity of special media, do a trial printing with the same media and check print quality. Check o

Media Types 13!Dusty!Wet (or damp)"#Keep media between 35% to 85% relative humidity. Toner does not adhere well to moist or wet paper.!Layered !A

Media Types14Do not use thick stock that is!Mixed with any other media in the media trays (as this will cause media jams)EnvelopesPrint on the front

Media Types 15LabelsA sheet of labels consists of a face sheet (the printing surface), adhesive, and a carrier sheet:!The face sheet must follow the p

Media Types16!Are precut or perforatedLetterhead and Memo MediaFormat letterhead or memo data within your application. Try printing your data on a pl

Media Types 17Use postcards that are!Recommended for laser printersDo not use postcards that are!Coated!Designed for inkjet printers!Precut or perfora

Media Types18"#If you have problems feeding 50 sheets, try loading only 1–10 sheets at a time. Loading a large number of transparencies at a tim

Media Types 19Color printing starts 0.157" (4 mm) from the top of the page and extends as far as 13.4" (341.6 mm). Monochrome printing start

Loading Media20Loading MediaHow do I load media?Take off the top and bottom sheets of a ream of paper. Holding a stack of approximately 200 sheets at

Loading Media 212Adjust the media guides to fit the appropriate media sizes.3Load the media face up, short edge (or letterhead) first.Often, an arrow

Registering the PrinterMail (Americas only)—Fill out and send in the registration card enclosed in your shipment.Internet—Go to http://printer.konica

Loading Media22Other MediaWhen loading media other than plain paper, set the media mode (Envelope, Label, Thick Stock, Postcard, Letterhead, or Trans

Duplexing 23DuplexingHow do I print back-to-back (duplex)?Select paper with high opacity for duplex (2-sided) printing. Opacity refers to how effectiv

Output Tray24Output TrayAll media is output to the output tray on top of the printer. The face-down output tray has a capacity of 150 sheets (legal-s

3Working with thePrinter

About the Control Panel26About the Control PanelThe control panel, located on the top of the printer, allows you to direct the printer’s operation. I

About the Control Panel 27Indicator LightsPrinter Status****Green LED Orange LEDOff Off Power offBlinking slowly* Off Energy Saver modeOn Off Printer

About the Control Panel28Black TonerConditionOrange LEDBlinking normally** Black toner lowOn Black toner emptyBlinking rapidly*** Ready to change bla

4Working with thePrinter Driver

Introduction30IntroductionThe printer driver functions are summarized in this chapter.For information on connecting the printer to the computer, refe

Displaying Printer Driver Settings 31Common Settings on All TabsSave [Easy Set]1To save the current settings, click Save... "#Multiple settings

Displaying Printer Driver Settings32Printer FigureClick this radio button to display an image of the printer in the figure area.Common ButtonsOKClick

Setup Tab 33Setup TabThis tab allows you to:!Print several pages of a document on the same print page (N-up)!Provide printouts with a watermark!Design

Paper Tab34Paper TabThis tab allows you to:!Select an original document size!Set up custom paper sizes!Select the output paper size!Scale (enlarge/re

Quality Tab 35Quality TabThis tab allows you to:!Switch between color and monochrome printing!Specify color matching (Images, Graphics and Text)!Speci

Quality Tab36Color MatchingYou can specify whether or not to use the Color Matching function, which adjusts the printer’s color tones to accurately r

Quality Tab 37Notes The ICM color profile, which is automatically defined when the driver is installed, is used and a color conversion is made in the

Device Options Setting Tab38Device Options Setting TabThis tab allows you to:!Activate the duplex option!View information about the printer driverRef

5Working with theStatus Display

Working with the Status Display40Working with the Status DisplayThe Status Display displays information about the current status of the computer’s lo

Using the Status Display 41Using the Status Display!When the background of the right-hand printer graphic is green, the printer is in standby mode or

Contents1 Software Installation ... 1Utilities and Documentation CD-ROM ...

Using the Status Display42!Printer Information—Displays the total print count, the list of installed options and the memory size.!Supplies status—Dis

Using the Status Display 43!Toner Replace...$Replacing TonerAllows you to replace a toner cartridge.1. From the list, select the color of the toner c

Closing the Status Display44Closing the Status DisplayTo close the Status Display from the File menu, choose Exit."#If you click the X button in

6ReplacingConsumables

Consumable Life Expectancies46Consumable Life Expectancies Plain PaperThe stated life expectancy of each consumable is based on printing under specif

Consumable Life Expectancies 47Special MediaThe stated life expectancy of each consumable on page 46 is based on letter-/A4-size plain paper. If you a

Replacing Consumables48"#The printer also pauses to do a 90-second AIDC cycle after 200 1-sided pages of a continuous print run, and a 150-secon

Replacing Consumables 49Refilled Toner CartridgesAttentionDo not use refilled toner cartridges. Any damage to the printer or quality problems caused b

Replacing Consumables50!Level during storage. Do not stand or store cartridges on their ends or turn them upside down; the toner inside the cartridge

Replacing Consumables 517Insert you thumb and index finger into the two holes in the front of the toner cartridge, and then pull the cartridge straigh

ContentsiiTransparencies ...17What Is the Guaranteed Imageabl

Replacing Consumables5210Check the color and size (volume) written on the toner cartridge to be installed.!Color: C/Cyan, M/Magenta, Y/Yellow, K/Blac

Replacing Consumables 5313Verify that the color of the label in the toner compartment is the same as the color of the toner in the cartridge.Attention

Replacing Consumables5420Select the Change Capacity Only check box.21In the Color list box, select the color of the toner cartridge to be replaced (C

Replacing Consumables 55Replacing the Waste Toner BottleWhen the waste toner bottle becomes full, the message Waste Toner Box Full appears in the Stat

Replacing Consumables56Installing a New Waste Toner Bottle1Remove the new waste toner bottle from its carton.2Insert the bottom of the waste toner bo

Replacing Consumables 57Removing the Used OPC Drum Cartridge1With the front door open and the used waste toner bottle removed (see page 55), rotate th

Replacing Consumables58Installing a New OPC Drum CartridgeAttentionThe OPC drum is extremely sensitive to bright light and direct sunlight. Always le

Ordering Consumables 594Press on the front handle of the OPC drum cartridge with one hand and hold the handle of the OPC protective cover with the oth

7Maintaining thePrinter

Contents iiiReplacing Consumables ... 48Refilled Toner Cartridges ..

Maintaining the Printer62Maintaining the PrinterAttentionRead all caution and warning labels carefully, making sure to follow any instructions contai

Maintaining the Printer 63!Do not open the printer during printing.!Do not tap paper stacks on the printer.!Do not tilt, lubricate, or disassemble the

Cleaning the Printer64Cleaning the PrinterAlways test any cleaning solution (such as a mild detergent) on a small area of your printer to check the s

Cleaning the Printer 65Interior AttentionBe sure to turn off the printer and unplug the power cord before cleaning inside. This item needs cleaning...

Cleaning the Printer66Media RollersThe accumulation of paper dust and other debris on the paper transport roller can cause media-feeding problems. Tr

Cleaning the Printer 67Duplex Option Feed Rollers1Open the duplex option door.2Clean the feed rollers by wiping them with a soft, damp cloth that has

Cleaning the Printer684Pull out the laser lens cover."#The laser lens cover cannot be removed from the printer. Do not pull it with too much for

Cleaning the Printer 698Hold the waste toner bottle vertically, and then move the two caps from the openings onto the cap holders. Turn the caps clock

8Troubleshooting

ContentsivRepacking the Printer ...111A. Turn off the Printer, Unpl

Introduction72IntroductionThis chapter provides information to aid you in resolving printer problems you may encounter, or at least guide you to the

Preventing Media Jams 73Preventing Media JamsMake sure that...Media matches the printer specifications.Media is flat, especially on the leading edge.T

Understanding the Media Path74Understanding the Media PathUnderstanding the printer’s media path will help you locate media jams.1 Media exit 2 Outpu

Clearing Media Jams 75Clearing Media Jams To avoid damage, always remove jammed media gently, without tearing it. Any pieces of media left in the prin

Clearing Media Jams76Tray 1 (Multipurpose Tray)1Remove the media from Tray 1.2Carefully remove the jammed media.3Fan the removed media to prevent sta

Clearing Media Jams 77Inside the PrinterMedia Path Jam1Pull the right door release lever, and then carefully open the right door. AttentionDo not pull

Clearing Media Jams78Fuser Jams1Lift up the two fuser unit levers.When removing the jammed media, be careful not to touch the transfer belt. Touching

Clearing Media Jams 795Close the right-side door securely.The media jam message is no longer displayed in the Status Display message window.Duplex Opt

Clearing Media Jams803Open the right-side door, then close it.The media jam message is no longer displayed in the Status Display.Output TrayRemove ja

Solving Problems with Media Jams 81Solving Problems with Media Jams"#Frequent jams in any area indicate that area should be checked, repaired, or

1SoftwareInstallation

Solving Problems with Media Jams82Media is jamming.The media is not correctly positioned in the tray.Remove the jammed media and reposition the media

Solving Other Problems 83Solving Other Problems Symptom Cause SolutionPrinter power is not on.The power cord is not correctly plugged into the outlet.

Solving Other Problems84Printing takes too much time.The printer is set to a slow printing mode (for example, thick stock or transparency).It takes m

Solving Other Problems 85Printer resets or turns off frequently.The power cord is not properly connected to the AC outlet.Turn off the unit, confirm t

Solving Other Problems86Booklet Left and Right Binding output is incorrect.Both the driver and the application have been set for collation.For Bookle

Solving Other Problems 87The printer pauses approxi- mately 150 seconds.The printer pauses for the color calibration procedure (also known as the Auto

Solving Other Problems88Media is wrinkled.The media is moist from humidity or having water spilled on the paper supply. Remove the moist media and re

Solving Problems with Printing Quality 89Solving Problems with Printing QualitySymptom Cause SolutionNothing is printed, or there are blank spots on t

Solving Problems with Printing Quality90Entire sheet is printed in black or color.One or more of the toner cartridges are defective.Remove the toner

Solving Problems with Printing Quality 91Image is blurred; background is lightly stained; there is insufficient gloss of the printed image.One or more